Terms of Service

1. Acceptance of Terms

By accessing or using this WhatsApp application and any related services (“the Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not use the Service.

2. Description of the Service

The Service provides automated WhatsApp messaging and related functionality, which may include notifications, reminders, confirmations, alerts, and automated responses based on user interaction.

The Service may be updated, modified, or discontinued at any time without prior notice.

3. Eligibility

You must be at least 18 years old, or have the consent of a legal guardian, to use the Service.

By using the Service, you confirm that you meet this requirement.

4. User Responsibilities

You agree to:

• Use the Service only for lawful purposes
• Not misuse, disrupt, or attempt to gain unauthorised access to the Service
• Not use the Service to send spam, abusive, misleading, or harmful content
• Provide accurate information where required

You are solely responsible for your use of the Service and any content sent through it.

5. WhatsApp and Third-Party Services

The Service relies on WhatsApp and other third-party platforms and infrastructure.

Your use of WhatsApp is also subject to WhatsApp’s own terms and policies. Carelsen Tech (Pty) Ltd is not responsible for interruptions, delays, changes, or limitations caused by third-party services.

6. Data and Privacy

We process limited personal data only as necessary to operate and provide the Service.

Please refer to our Privacy Policy for details on how information is collected, used, and stored.

7. Availability and Reliability

The Service is provided on an “as is” and “as available” basis.

We do not guarantee uninterrupted, timely, secure, or error-free operation of the Service.

8. Limitation of Liability

To the maximum extent permitted by law, Carelsen Tech (Pty) Ltd shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from or related to your use of the Service.

Use of the Service is at your own risk.

9. Termination

We reserve the right to suspend or terminate access to the Service at any time if:

• These Terms are violated
• The Service is misused
• Continued operation becomes impractical or unlawful

10. Changes to These Terms

We may update these Terms from time to time. Any changes will be reflected by an updated “Last updated” date.

Continued use of the Service after changes are made constitutes acceptance of the revised Terms.

11. Governing Law

These Terms are governed by the laws of South Africa.

12. Contact Information

If you have any questions about these Terms, you may contact us at: